You will receive an email receipt when your order is placed, and a second email with a tracking number once your order has shipped. Frames are packaged to ensure safe delivery, and will ship from our New York framing workshop (via USPS, UPS or FedEx). We can ship to any residential, commercial address, or FedEx drop-off location. Unfortunately, we do not ship frames to PO boxes. All frames arrive ready-to-hang or with necessary instructions for inserting your artwork into the frame and hanging hardware.
Currently, we are only shipping to the United States and Canada but will add new countries soon. If you are interested in purchasing Level frames but located outside of the United States and Canada, please chat or email us at firstname.lastname@example.org so we can work something out.